This Refund Policy (“Policy”) outlines the terms and conditions under which refunds may be granted for the services provided by World Learns Here (“Company”). By purchasing services, you (“Customer”) agree to the terms of this Policy.
1. Eligibility for Refunds
The Company offers refunds for its trainings, online classes, and eLearning services within 15 calendar days from the date of purchase. Refunds will only be issued in cases of service dissatisfaction as determined by the Customer.
2. Non-Refundable Services
The following services are non-refundable:
a. Customized materials tailored to the specific needs or requests of the Customer.
b. One-on-one training sessions conducted on an individual basis.
3. Process for Requesting Refunds
To initiate a refund, the Customer must contact the Company via email at support@worldlearnshere.com within the eligible 15-day period. The Customer must complete a Refund Request Form, providing an explanation for the request. No additional documentation or proof of dissatisfaction is required.
4. Refund Method
Refunds, where approved, will be processed using the same payment method initially used for the transaction. The Company will endeavor to refund the amount to the Customer’s original bank account or payment method, where possible.
5. Fees
The Company does not charge any fees for processing refunds. All refunds are issued in the full amount paid by the Customer.
6. Alternative Options
As an alternative to a refund, the Customer may request to attend a different training session or join a different batch at no additional cost. This option is available only within the original refund eligibility period.
7. Geographic Scope
This refund policy applies globally, with no geographic limitations or restrictions.
8. Amendments
The Company reserves the right to amend or modify this Policy at any time. Any changes will be effective upon posting to the Company’s website.
9. Governing Law
This Policy shall be governed by and construed in accordance with the laws of [insert applicable jurisdiction]. Any disputes arising out of or relating to this Policy shall be subject to the exclusive jurisdiction of the courts of [insert jurisdiction].